Cancellation & Refund

Consulting fees paid in advance are not refundable under any circumstances, as the relevant resources are assigned immediately on receipt of payment.

Refund may be provided in exceptional cases if the resource(s) have not been assigned due to any system glitch at our end, and the relevant work is not commenced. In case of system glitch at payer end, postponement of the time and/or work is accepted per mutual agreement, but no refund is provided.